Introduction

Another year passes by at the end of this month. An eventful month in terms of competition, customer wins, customer retention wins, Nortel has seen it all. As we sign off another year, let us reflect at some of the wins across the globe, and some of the Technologies like Carrier Ethernet and VoIP that maintains Nortel's position as the No 1 choice for any converged solutions. We hope that we have been able to bring to you through our monthly newsletter, in-depth case studies on customer wins, technology developments and inside news on our corporate developments. As I close I would like to wish each and everyone of our patrons a VERY HAPPY Xmas and a VERY HAPPY NEW YEAR.

Adarsh Daniel George 
National Channel Account Manager - Voice

Nortel Hospitality Solutions put the power of communications in your hands, ending the reactive cycle of missed calls, voicemails and other delays that plague decision-making exacerbated by travel. World-class hotels recently announced they are reaping the benefits of enhanced communications to deliver the ultimate guest experience, download the solution white paper and the series of hospitality case studies to learn more about it. Also listen to Matthew Kuan, Leader of Hospitality Solutions, Nortel Asia as he discusses how Asian hotels are realizing the value of IP Telephony and unified communications in enhancing customer services and improving productivity.

I have been receiving mails in the last few weeks asking me what am I going to write in this month's newsletter, after an eventful month. Well, I hope I can live to their expectations and am able to clear any of their fears.

'Amusing' is what has been our time at Nortel in the last few weeks. Not because we are worried about all the speculation happening in the market around our credibility, but in terms of how interesting and twisted messages can be made on our activities. Like take for example, when we announce that we are looking to sell our METRO Ethernet business, the media and competition conveniently missed out the word 'METRO' and claim we are selling off our 'Ethernet' business!!! (Now haven't we seen similar incidents happening before? Who are they trying to fool?). The other day, one of my partners forwarded me an email sent by our competitor to his friend with a few links to online press releases. The whole mail has 6 links and one line - 'If the article is from Reuters, it has to be true'. Do we need some one else who suddenly wakes up in such times to read out news to us and tell us which News Agency is credible and which is not. Well, im no one to comment on any person, but all I want to convey to each one of us are our best judges, isn't it?

The reality to the whole sequence of events is, Nortel like any other company on the planet today is affected with the global recession, however not to the extent of going down (as my dear friends across the bridge are popularizing, when they themselves are on a vacation for the for a few weeks). Nortel has demonstrated its growth plans in terms of restructuring and cash flows, major customer wins both in private (Verizon, BT) and public sectors (State WAN Wins). We appreciate our partners who have stood by us and had confidence in us when the 'devil's ink' is at work and who trust in our words and committements to them.

To clear the Air, our Ethernet Business is very much 'not available for sale' and you will see some new additions to the Ethernet switching portfolio in the next year.

Well, finally, it is the close to another Q and another year, the balance sheets of which will be for all to see in a couple of months. Numbers will speak for themselves and judgments can be made .

I would like to wish each and every one of you a very Happy and exciting New Year. Our offices are very much open and its business as usual.

Adarsh Daniel George 
National Channel Account Manager - Voice

Nortel 100G to Carry Critical Network Traffic for SC08 Conference - 100G optical equipment from Nortel is bringing more speed and capacity to the high-performance demo network at SC08. SC08 is the annual international conference for high-performance computing, networking, storage and analysis taking place in Austin, Texas from November 15 to 21.

Tata Teleservices and Nortel to provide Managed PBX services in India - Teleservices Limited, the youngest and one of the fastest-growing telecom service providers in the country, today announced the launch of its Managed PBX services for small and medium businesses (SMBs) in India in collaboration with Nortel and LG-Nortel. Yahoo! Asia News, Yahoo! Finance Australia

Nortel and India's Chhattisgarh State Enhance State-Wide Communications With WiMAX - Nortel is teaming with the Chhattisgarh State Government to modernize its communications infrastructure through a new, high-bandwidth State Wide Area Network (SWAN) which will – for the first time - connect all the departments of the state. The Chhattisgarh SWAN (CG SWAN) is a hybrid network with a mix of wireless and wireline access supporting voice, data and video traffic. It will be one of the largest fixed WiMAX deployments in the country for e-government, providing access to 3,000 locations in the State. Cyber India, India Infoline, CXO Today

BT Spain Takes Up Nortel Solution for Delivering IP Powered Business Communication Services - BT Spain has introduced BT iComms, a new Unified Communications service based on Nortel IP Powered Business communications solution. BT iComms will unlock opportunities for new service revenue by providing carrier-grade hosted voice and multimedia services to businesses throughout Spain.

Romania's RoEduNet Educational Network Selects Nortel Optical Solution - The Romanian Educational Network (RoEduNet) has chosen a Nortel next-generation 10G optical solution to provide scientists and researchers with enough bandwidth and network capacity needed for major science and research projects as well as education and training.

The Future of VoIP: Where Can it Take You? - Several years ago, VoIP was one of the hottest and most hyped technologies in the communications industry. Today, with approximately 30 percent** of all international voice traffic occurring over VoIP, people are wondering what’s next? What does the future of VoIP look like?

Nortel Named Asia’s Optical Network Vendor of the Year for 2008 - Decades of experience in building and deploying next-generation optical solutions, coupled with ongoing technology leadership, has been recognized through Nortel being named Optical Network Vendor of the Year in the Telecom Asia Readers' Choice Awards. ARN, Computer World Australia

Wipro Technologies Wins Network World Asia IT All Stars Award 2008 for Innovative Use of Nortel’s Unified Communications Solution - Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT) today announced it has won the Network World Asia IT All Stars Award 2008 for innovative use of technology to solve a business problem. The technology adopted to solve recruitment related challenges is a Unified Communications solution from Nortel.

2008 Product Leadership Gold Award: Nortel Secure Network Access - SearchNetworking.com readers selected "Secure Network Access from Nortel Networks as the gold winner, citing its ability to block and clean up malware and exploits and its policy-based NAC" in the 2008 Product Leadership Awards.

Nortel Secure Portable Office Wins Editor's Choice Award - Nortel Secure Portable Office (SPO) recently won the 2008 3rd Quarter Editor's Choice Award from Hong Kong Sing Tao Daily IT Square. Recognized for innovative technology, the new solution provides companies with a secure 'office-on-a-stick' using a specially-formatted USB key. Discover how this solution can help reduce cost for your organization.

Nortel Helps Small and Medium Sized Businesses Get More Powerful, Cost Effective Communications - Using an IP Powered Business solution from Nortel, service providers can help their enterprise and small and medium sized business (SMB) customers reduce their monthly bills with an IP PBX trunking solution that eliminates the need for separate voice and data connections.

Regional Service Providers Continue to Select Nortel for Anywhere, Anytime VoIP Communication - If customers think access to the latest voice and multimedia applications are only available in large, highly populated cities, think again. With a Carrier VoIP solution from Nortel, designed specifically for regional service providers, customers in some of the most remote places in North America can enjoy the same VoIP services deployed in large metropolitan areas.

Nortel Helps Service Providers Meet Bandwidth Demands With Ethernet for Hyperconnected Businesses - Nortel is helping operators support the high-bandwidth needs of today's hyperconnected businesses by becoming a one stop shop for Ethernet VPN (E-VPN) solutions. These solutions, which include customer premises equipment from ANDA Networks, provide businesses with a single, secure high-speed network that supports all their communication needs from everyday phone and Internet use to advanced services like telepresence.

Social Networking Goes Corporate - According to Nortel Philippines enterprise leader, Armando Pascual, the enterprise communication landscape has changed a lot over the years, adapting to the more demanding work environment. “There used to be a time when you can survive a day or two being incognito. That, nowadays, being out of touch for a day is quite difficult,” he says. Computer World

40G Market Moves to Generalized Deployment Phase - After years of technology development, product announcements, and trials, the 40G market is finally moving to a new phase. Globally, over 30 network operators have spent more than $250 million since 2005 deploying the technology. Nortel introduced its DP QPSK to the market in April 2008 and has already gained over 30 customers; the technology is highly regarded by both carriers and competitors. Further, the Optical Internetworking Forum industry group announced in August 2008, that it had selected DP QPSK as the standardized modulation format for 100G long-distance DWDM transmission, a move welcomed by component suppliers, as it makes their investment cases easier to justify. Wireless Design Asia, Tech World Australia, Tech-On, Search VoIP

Nortel Inks Deal with Electro-Systems as New nPower Channel Partner - Nortel recently formalized its channel partnership with Electro-Systems, one of the country’s largest building electronic systems engineering companies. As nPower Channel Partner, Electro-Systems will provide best-in-class enterprise voice and data solutions to its customers nationwide. The partnership enables Nortel to continue delivering technologies that help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people, keeping true to its promise of business made simple. PC World Philippines

Carriers Relearning the Art of Services in a Unified Communications World

They've provided voice add-ons for years, but telecommunications carriers are only now considering how to deliver hosted unified communications services to customers. Dave Shier, Carrier Applications Business Development with Nortel Asia, explains how Nortel is using its telecommunications expertise to help its carrier customers deliver new and innovative services in the era of Hyperconnectivity.

Nortel Introduces Industry-Wide Unified Communications Education and Certification Program

Nortel has unveiled a new educational program designed to provide IT professionals and students with a broader understanding of unified communications. This new program is the most comprehensive, vendor-neutral training and certification curriculum available today. The new program includes the certification self-study guide entitled Unified Communications Solutions: A Practical Business and Technology Approach, from Nortel Press. Reseller News , Computer World Australia , CRN Australia

Get Certified with the Nortel Press Data & ERS Self-Study Guides

Buy the Nortel Data & Ethernet Routing Switch Solution self-study guide to stay ahead of the technology curve and prepare for the related Nortel Professional Certification exams. Free previews are also available.

Nortel Press

Join the conversation on Nortel's Green Switches

Converged Campus ERS Solution (920-220)

Converged Campus ERS Installation and Configuration (920-221)

Learn more about the latest ERS 4500 release

Learn more about the latest ERS 2500 release

Carrier & Metro Ethernet Networks

Adding Scale, QoS, Simplicity to Ethernet

Learn more about how PBT adds carrier-grade functionality to Ethernet equipment without losing the cost-effectiveness and simplicity that make it attractive in the first place.

Carrier Ethernet Solutions for Residential Services

Recent innovations have made Carrier Ethernet suitable for deployment in metropolitan and regional networks. The resultant networks are ideally suited to provide high bandwidth connectivity for residential services in a more cost effective manner than alternative WAN technologies. This white paper discusses how Nortel’s Carrier Ethernet solution can be used to deliver residential services.

Carrier VoIP Solutions for SMBs

Listen to the podcast and learn how the new Nortel IP-Powered Business solutions make it easy for Service Providers around the world to sell and/or host pre-tested VoIP services to SMBs.

Enterprise & SMB

Asian Healthcare Riding the IT Revolution

Innovative technologies are improving the quality of healthcare by ensuring speed and reliability of information - critical to saving lives. Gerard Anthony, Leader of Healthcare Solutions, Nortel Asia, believes IT spending is driven by several factors, the most immediate being the need for organizations to upgrade their healthcare services to meet international standards. Read his latest feature article and listen to the podcast to learn more about it.

Virtualising the License

Virtualisation has been one of the hot topics of 2008. But the technology has held pitfalls both technical and administrative. The technician has lots to think about - system loads, application management, server management and more. But IT administration can also suffer headaches in the world of virtualisation - such as how many licenses are needed in a virtualised environment. This year, Microsoft took a look at its licensing and decided that a new model is needed for virtualisation users. In this week’s sponsor interview, Tubes goes trend-spotting with Nortel’s Mitch Radomir, covering IP telephony, Web services, hosted services, and - yes - virtualisation.

Is the Internet really Greener?

For as long as the Internet has been around, it's been touted as the replacement for "dead trees" publishing - and more recently, as green concerns really take off, it's also put forward as the replacement for carbon-wasting road- and air-travel. The problem is users. As Tubes found out talking to Ryerson University’s Dr Catherine Middleton, the ordinary user isn’t yet giving up travel in favour of videoconferencing. In this week’s sponsor interview, Tubes talks to Nortel’s Adam Kleemeyer, about virtualisation, with the launch of Nortel's new VSS 5000.

Experience the benefits of Unified Communications with the Evaluation Kit

PSCU Financial Services was very interested in Unified Communications as a complement to its Microsoft Office Communication Server (OCS). Its team worked with Nortel Global Services and its UC Evaluation Kit, with "phenomenal" results. Watch the video to learn more about it!

Earth Rangers Case Study

Using the Nortel Energy Efficiency Calculator, Earth Rangers was able to model their planned deployment, along with competing vendor solutions to make informed energy-efficient decisions. Download the case study and learn how this non-profit foundation is advancing its green initiative with a complete, energy-efficient IT solution from Nortel.

Increasing Business Agility with Unified Communications

Watch to learn from the experts as executives from Gartner Research, Nortel and Jyske Bank discuss ways to increase business agility with Unified Communications.

Gartner Research on Unified Communications

For a limited time, register for an exclusive Nortel unified communications newsletter featuring research from leading analyst firm Gartner. Included in each newsletter is a complimentary copy of a Gartner research report plus an exclusive podcast from a Gartner analyst.

Lessons Learned with UC

Nortel IT has years of experience with unified communications. Watch the webcast and learn more about Nortel Unified Communications.

VoIP Services Capabilities for Small-Medium Service Providers

This webcast discusses how Nortel's new Communications Server 1500 allows small and medium sized service providers to provide IP communications while maintaining existing voice services.

Consolidating Voice Infrastructure

Learn how Nortel is implementing a centralized voice switch architecture.

Network Access Control Webinar

Nortel and Microsoft are teaming up to bring you the latest advancements in Network Access Control (NAC) through the new release of Nortel Secure Network Access 2.0, featuring the Secure Network Access Switches 4050 and 4070, and its integration with Microsoft Network Access Protection (NAP). Learn about Nortel’s Secure Network Access and Microsoft NAP and how they work to protect the network and automate access requirements.